Profile of Nathan Golia
Senior editor, Insurance & Technology
Member Since: 5/8/2014
Author
Blog Posts: 1451
Posts: 136
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk management. He is a frequent speaker and moderator at live and online events held by both I&T and third parties. A veteran of the trade press, Nathan worked as a database marketing reporter and copy editor for Direct Marketing News, as well as an assistant editor for The Toy Book, before coming to I&T. He is a graduate of Buffalo State College and a proud Western New York native.
Articles by Nathan Golia
12/23/2014
The insurance industry is a prime candidate for better mobility solutions, says Mark McLaughlin, IBM's insurance global leader.
12/18/2014
The agriculture insurer, which has embraced the Internet of Things already this year, has broken into the mobile realm as well.
12/17/2014
A new Emerging Businesses unit unites Esurance and connected car initiatives under one umbrella.
12/16/2014
Paul Ballew is charged with hastening "development of mobility, connectivity, and autonomous driving innovations."
12/15/2014
The CarCapture app allows prospective car buyers to take a picture of a vehicle for insurance and pricing information.
12/12/2014
The goal of the buy is to add consulting services to Majesco's offerings, according to the companies.
12/10/2014
Esther Lee will lead global brand and marketing for the life insurance carrier.
12/10/2014
The companies have partnered on mobile applications geared toward insurance professionals at the distributor level.
12/9/2014
Joseph Sieczkowski, CTO of TIAA-CREF, says the model for how digital innovation can change a business is well documented, and financial firms can embrace it.
12/5/2014
Cost pressures and ease of doing business are leading customers to leave even insurers they like for better deals, according to EY research.
12/4/2014
Accenture research reveals that digital startups related to the insurance industry are prime takeover targets by carriers.
12/2/2014
Tim Pitt has experience as an actuary for the company.
11/25/2014
Both field staff and customers benefit from the new QuickPredict tool, the insurer asserts.
11/21/2014
The real estate-related insurance provider has appointed Dianna Serio as executive vice president of enterprise data strategy.
11/19/2014
A partnership with the pharmacy's new bill pay program gives policyholders a retail outlet to make premium payments.
11/17/2014
Many Manulife divisions are taking the walk-in approach to IT support, according to VP of end-user services Jacques Ouimet.
11/12/2014
At the Insurance & Technology Summit, insurers shared real-world examples of innovation and adaptation in an increasingly digital world.
11/6/2014
The Florida homeowners' insurance company COO proves that a tough market doesn’t mean you can’t innovate.
11/5/2014
The life insurance carrier's CIO focuses on customer and agent experience in all initiatives.
11/3/2014
Analytics investment and implementation separates the most effective companies from the laggards, says Zurich North America's Tom Peach.
10/27/2014
The market research organization's latest Auto Claims Satisfaction Study says customer-centric strategies are raising insurers' stature.
10/23/2014
The insurer offers top talent from colleges in its area an enticing opportunity for professional development and real-world work.
10/17/2014
The American Reliable Insurance Company unit was valued at $114 million.
10/10/2014
Greg Meyer's product development and distribution experience was cited by the insurer.
10/10/2014
Sallie Graves also has consumer-side insurance IT experience.
10/6/2014
Mitch Wein worked both stateside and overseas for the large insurer before joining the analyst firm.
10/6/2014
The retailer has expanded its agency relationship to include health insurance quotes.
10/3/2014
Insurers must do a better job of acting on voice of the customer data to identify problems in the customer experience, KPMG says.
9/30/2014
State Street research finds that insurance companies are generally behind where they want to be in digital customer interaction.
9/29/2014
Insurance technology spending overall is tracking with premium growth, reports the analyst firm’s annual survey.
9/25/2014
The supplemental insurance CIO sees her company on the same path as many insurers in more traditional business lines.
9/23/2014
Said Tayim has experience at XL Group, State Farm, and Zurich.
9/19/2014
The insurance giant is making the transition to a more streamlined leadership structure under CEO Peter Hancock.
9/17/2014
Innovation leaders from AXA, Allstate, and more share insight into their processes at the SMA Summit.
9/17/2014
Online user experience is crucial in being attractive to the burgeoning Generation Y customer segment.
9/16/2014
Philip Fasano has also worked at Capital One and JPMorgan Chase.
9/10/2014
Connected devices have the potential to fundamentally change the risk pooling nature of insurance.
9/9/2014
More and bigger insurance companies are turning to the cloud in some form for major IT projects.
9/4/2014
Carriers expect usage-based insurance programs to incorporate more real-time data, requiring major investments in analytics, infrastructure and CRM.
9/3/2014
The company is now accepting driving data from the third-party connected car service.
8/29/2014
The former head of the company's P&C business will take over following Joe Robles' 2015 retirement.
8/27/2014
The insurer will use Cambridge Mobile Telematics technology in its usage-based insurance programs.
8/25/2014
The strongest area tremor in 25 years is spurring renewed interest in earthquake cover among Californians.
8/11/2014
Small business owners find personal lines insurers are best at meeting their needs than commercial-specific carriers.
8/7/2014
The former COO has been with the company since 1999.
8/6/2014
Insurers shift their focus to customer interaction and analytics from core systems and infrastructure, according to KPMG survey.
7/15/2014
The cloud-based technology allows business users to continue the paper processes they are familiar with while enabling digitalization.
7/14/2014
Satisfaction with the auto claims process in Canada is rising, the market research firm reports.
7/9/2014
Insured and total losses from catastrophes for the first half of 2014 are about half of an average year.
7/8/2014
The insurer will use SAS Fraud Framework to identify problematic claims.
6/25/2014
The life insurer will use SAP Insurance Analyzer for business intelligence.
6/24/2014
The insurer is preparing a usage-based insurance program.
6/20/2014
The bump comes despite rising rates.
6/19/2014
The Taiwanese life insurer has named the strategy "Envision."
6/18/2014
The insurer is making SmartDrive technology available to interested trucking, bussing, and taxi customers.
6/17/2014
The insurer has partnered with Microsoft to curate home automation technology startups.
6/11/2014
Password proliferation leads to bad data security habits. Here's how insurers are stemming the tide.
6/10/2014
More insurers moving to next-generation policy administration platforms are opting for cloud-based systems.
6/4/2014
Software from Global IQX will shore up the insurers' underwriting, rating, and illustration capabilities.
6/4/2014
The insurer has selected CGI software to improve time to market and risk rating.
6/2/2014
Protective Life, which was a buyer last year, is linked to a Japanese insurer as a sale target.
5/28/2014
David Acselrod joins the company from MetLife.
5/16/2014
The division of the UK's Admiral Group has been offering P&C coverage since 2011.
5/16/2014
The Quebec-based insurer is going with Guidewire for a full core systems replacement with the goal of improving customer service.
5/15/2014
A partnership with Voxiva has the insurer providing text alerts to Medicaid customers.
5/14/2014
Celent analyst Donald Light says the proliferation of wearable technology could be a boon to health insurers.
5/13/2014
The company will use a cloud-based version of Accenture policy administration software.
5/9/2014
Inertia in the insurance industry is stalling innovation, but changes to the consumer market might force its hand.
5/8/2014
The company's new Final Expense Whole Life product is sold by phone and online to eligible consumers.
5/1/2014
Overstock created a new company that holds an online insurance agency, which is accessible from a tab on its main site.
4/30/2014
EY survey finds chief compliance officers using tech at a high rate, and are building solutions themselves.
4/24/2014
Why the "moment of truth" for a policyholder-carrier relationship is even more important today.
4/22/2014
The insurer will work with SiSi Group on a data conversion product in preparation for a billing system refresh.
4/18/2014
The company has a stated goal of offering value-added services to its customers beyond insurance.
4/16/2014
Dr. Martin Silverstein last worked as a consultant.
4/16/2014
The companies will work together to leverage shared services to improve The Hartford's customer and agent interaction.
4/10/2014
Appointments portend an influence of retail banking's customer interaction strategies on insurance.
4/8/2014
Working with Tech Mahindra, Church Mutual developed a cloud-based policy administration system that can be licensed for other insurers.
4/2/2014
MetLife, Securian and other life insurers are leveraging big data and distribution innovation to broaden their customer base.
4/2/2014
Dipayan Gupta tells I&T how New York Life converses with more than half a million followers across multiple networks.
3/28/2014
As director of Customer Care and Service Delivery, Mary Faridi is responsible for end-user computing, the help center and more.
3/27/2014
Recent Wolters Kluwer research finds insurers reporting that inadequate technology infrastructure hampers their business.
3/25/2014
This is Thomas Miller's first appointment in the insurance industry.
3/25/2014
The expected uptick in insurance M&A activity continues with the acquisition of SPARTA by Catalina Holdings.
3/20/2014
The insurer used analytics as part of a plan to recover from a $700 million hole.
3/20/2014
Chief analytics technology officer Upendra Belhe says that technical skills are only a component of a great insurance data scientist.
3/19/2014
Tell us why your CIO, line of business head, or other executive deserves to be recognized as one of the best in the insurance technology industry.
3/17/2014
Using Qualtrics technology, the insurer increased the speed of insights from its market research group.
3/14/2014
The former I&T Elite 8 honoree says there are four key angles to customer interaction that demand insurance technologists' attention.
3/14/2014
Sentry Insurance has contracted with Lytx to provide the DriveCam telematics-based driver coaching program to its clients.
3/12/2014
FICO research finds that only single-digit percentages of insurance customers prefer using a mobile app to do business with their insurer.
3/10/2014
The Allstate division is cultivating a brand position around being innovative and cutting-edge.
3/6/2014
Great American's Piyush Singh and Houston Casualty's Partha Srinivasa say the time is nearing for insurers to stop theorizing and start acting.
3/6/2014
PwC's Health Research Institute released consumer research that indicates what health insurance customers expect from their insurers' mobile applications.
3/5/2014
The global retail insurance business will run Sapiens policy, billing and claims.
3/5/2014
The reorganization results in a new COO and two new presidents.
3/4/2014
Insurers are eager to begin leveraging big data and analytics, but there’s a lot of preliminary work that has to be done before they can get to the next level.
3/3/2014
The company has elected a cloud deployment of the software.
2/28/2014
J.D. Power & Associates' latest homeowners claims satisfaction numbers indicate that the carriers with the lowest cycle times fare the best.
2/21/2014
For the second time in less than a year, the insurer is in a partnership to enhance an event with a smart bracelet.