Top 10 Lessons OMIG Learned From Analytics
12/23/2014Ohio Mutual Insurance Group used analytics to determine tolerance for premium increases. Here are the top 10 lessons the insurer learned along the way.
Profile of Anne Rawland Gabriel
Technology writer and marketing communications consultant Member Since: 5/8/2014Blog Posts: 93
Posts: 19
Anne Rawland Gabriel is a technology writer and marketing communications consultant based in the Minneapolis/St. Paul metro area. Among other projects, she's a regular contributor to UBM Tech's Bank Systems & Technology, Insurance & Technology and Wall Street & Technology print and online brands.
Articles by Anne Rawland Gabriel
Ohio Mutual Insurance Group used analytics to determine tolerance for premium increases. Here are the top 10 lessons the insurer learned along the way.
Torchmark Sends Reconciliations to the Cloud
10/31/2014A high-volume data matching solution helps the insurer improve efficiency and reduce risk.
MiddleOak Policy Admin Revamp Kick-Starts the Business
10/28/2014A new policy admin system helps transform MiddleOakâs internal processes, speeds time to market, and enables leveraging data and analytics.
The General Cuts Physical Check Fees by 80%
9/22/2014By adopting image cash letter technology, The General eliminates manual check deposits and saves enough on bank fees to pay for the hardware in six months.
SaaS Helps Ohio National Improve Agent Experience
9/12/2014The insurer sought an ACORD-compliant, XML-based approach to achieve straight-through processing.
How Achmea Dumped Legacy Closing Processes
8/1/2014Pan-European insurer Achmea streamlines quarterly financial closing by adopting SAP-endorsed BlackLine.
How Stonetrust Saved 50% on Infrastructure
7/9/2014Stonetrust Commercial Insurance leverages its partnership with Venyu Solutions to move its virtual server infrastructure onto a cloud-enabled managed hosting platform.
MassMutual Takes CCM to the Cloud
5/22/2014The carrier's Seismic implementation cut production time by about 85%.
Motorists Pushes Agency Automation
3/20/2014In an effort to streamline and automate information flow into agency management systems Motorists Insurance Group deploys a new IVANS download solution compliant with ACORD’s latest Activities and Notes standard.
Aetna Turbocharges Virtual Desktop Initiative
1/31/2014Faced with offshoring its virtual desktop infrastructure to achieve necessary gains, Aetna takes a multi-prong approach to keep the platform in-house.
APM Brings New Jersey Manufacturers to 100% Uptime
1/10/2014As it transitioned from a legacy environment to open systems New Jersey Manufacturers Insurance Group needed a new tool for managing application performance, resulting in adoption of Compuware APM.
RACQ Taps Guidewire to Recover from Partnership Dissolution
12/6/2013Royal Automobile Club of Queensland Insurance adopts Guidewire’s core platform after a business partnership dissolution the left Australian insurer needing multiple new IT systems.
Riverside Ramps up Accounting at Warp Speed
11/22/2013Riverside Health goes SaaS with SunGard iWorks EAS to roll out an enterprise financial accounting system in under 60 days.
American Modern Streamlines Claims Estimating with Symbility
11/15/2013American Modern Insurance Group leverages the deployment of Symbility Mobile Claims to develop methodologies for a larger core systems migration initiative.
How SPARTA Automated Underwriting Controls
11/11/2013SPARTA Insurance Company gains control over the underwriting authority it provides to program administrators by deploying the Underwriting Rules module for Insurity’s Policy Decisions platform.
Great American's Piyush Singh Thrives as Change Agent
10/24/2013Great American Insurance Group’s CIO is overseeing an overhaul of the P&C Group’s entire technology footprint — as well as transforming the way IT interacts with the business.
Analytics Boost Customer Retention for Ohio Mutual
9/23/2013Ohio Mutual Insurance Group leverages SAS Business Analytics to significantly increase renewal premium income while simultaneously boosting policyholder retention.
Arbella Vaults Call Centers Forward
9/13/2013Replacing its legacy PBX with a digital solution by Zeacom enables Arbella Insurance to modernize its call centers cost-effectively.
AXA Finds the Key to Managing 2 Million Processes
7/30/2013AXA-Winterthur modernizes its BPM system by adopting Appway’s platform streamline development, reduce risk and speed deployments.
Genworth Life Reduces Policy Cycle Times Nearly 70%
4/19/2013Genworth U.S. Life Companies reduces new policy cycle times from about 25 days to an average of eight by adopting Aplifi's multi-carrier electronic settlement platform.
Generali Deutschland prepares for Solvency II with ERM platform
12/7/2012Generali Deutschland prepares to meet new regulatory mandates by centralizing and streamlining actuarial functions with SunGard’s iWorks ERM Platform.
Mutual of Omaha Doubles Participation Rates Via Cloud-Based Tool
11/12/2012Mutual of Omaha sees employee participation rates skyrocket after adopting Trustnode's education and enrollment tool.
Health Insurer Helps Business Users Visualize Big Data
10/4/2012UnitedHealthcare rolls out Tableau Software's big data business intelligence tool, and the only thing business users want is more.
EMC Insurance Improves Physical Security With an IP-Enabled System
9/4/2012By leveraging its network to implement an IP-enabled security system from Johnson Controls, EMC Insurance cuts operating costs in half.
Integrated Policy Admin System Helps Western World Earn Distributors' Business
7/19/2012Western World Insurance taps Instec's Quicksolver, Oracle's Documaker and Vision Solutions' DoubleTake as fundamental components of its new Western World Integrated Platform (WWIP) policy admin solution.
6 Tips for Avoiding a Data Deluge With Real-Time Analytics Tools
7/17/2012To successfully adopt real-time business intelligence, financial firms must consider these tips.
A Great Call: Western & Southern Saves $220,000 Annually
6/11/2012By replacing legacy call center systems with an integrated communications suite by Interactive Intelligence, Western & Southern Life Insurance gains a host of modern capabilities while significantly reducing costs.
ACC Improves Serious Injury Case Management
5/31/2012The Accident Compensation Corp. leverages Fineos's claims platform to streamline chronic injury case management and enhance patient outcomes.
Delivering Mobile Business Intelligence for Insurance Agents
5/30/2012Primerica extends business intelligence to its distribution force using MeLLmo’s Roambi presentation layer solution for mobile devices.
Union Mutual Brings Its Policyholder and Agent Portals Into the 21st Century
3/26/2012Union Mutual of Vermont modernizes its policyholder and agent portals with ISCS's SurePower Innovation policy admin platform.
FBD Insurance Finds Shelter From the Claims Storm
2/28/2012FBD Insurance replaces it legacy system and automates the claims life cycle -- just in time for a blizzard of new claims.
Erie Family Life Attracts Agents With Paperless Process
2/6/2012Erie Family Life encourages P&C agents to write life policies by eliminating manual processes and accelerating policy issuance with iPipeline’s web-based policy application tool.
North Carolina Farm Bureau Embraces Self-Service Web Portals
1/30/2012North Carolina Farm Bureau Insurance Group provides self-service functionality to customers and distribution partners via web portals built by IBM Interactive and powered by Fiserv.
Physicians Mutual Offloads Card Processing Into the Cloud
11/28/2011Physicians Mutual leverages a SaaS-based accounts receivable solution to meet PCI and NACHA compliance requirements for securing customer credit card and bank account data by moving it into the cloud.
Sharpening Compliance With Cloud-Based Analytics Tools
11/4/2011The Warranty Group taps Clearwater's SaaS-enabled reporting and analytics solution for compliance and risk insight.
13 Keys to Mobile Claims Success
10/19/2011Pioneers in the mobile claims space, including trailblazers Farmers, 1st Guard insurance and USAA, share the best practices every insurance carrier must consider when building next-generation claims platforms.
United Property & Casualty Harmonizes Datasets with iPartners
10/5/2011To gain visibility into its own data, United Property and Casualty turns to iPartners to align disparate datasets and provide business intelligence insights.
Fidelity National Financial Implements Analytics Engine
8/22/2011Fidelity National Financial develops a continuous-monitoring audit solution using ACL Services' analytics engine as its core.
Sentry Insurance Boosts Performance with Application Monitoring Solution
8/22/2011Adopting a comprehensive application performance management tool removes administration bottlenecks and results in immediate application and system performance improvements at Sentry Insurance.
Donegal Insurance Group Better Connects Distant Data Centers
8/9/2011Donegal Insurance Group improves communication performance between distant data centers and cuts costs with Silver Peak's enterprise WAN optimization appliance.
Narragansett Bay Accelerates the Claims Pipeline
7/5/2011Narragansett Bay's move to BlueWave Technologies' web-based PipelineClaims system has helped the insurer speed claims resolution, boost recoveries and prepare for growth.
Kingstone Agent Portal Earns Top Ranking Among Agents
5/5/2011A partnership with IDP and a leading-edge agent portal propel Kingstone Insurance to the top of agents' rankings.
Fidelity National Financial Solves Audit Frequency Issue
4/25/2011Fidelity National Financial develops a continuous-monitoring audit solution using ACL Services' analytics engine as its core.
SWBC Eliminates Returned Mail
3/24/2011SWBC leverages SynTel's AutoMail PRO as an early adopter of the USPS' electronic address correction services, cutting costs and improving customer satisfaction.
CEM Turns to Cloud-Based Policy Admin System
2/14/2011Having outgrown spreadsheets, CEM Insurance turns to a cloud-based, all-inclusive policy admin suite from ISCS.
ECM Enables GASBG to Do More With Less
12/13/2010Great American Supplemental Benefits Group accelerates new policy application processing with Hyland Software's OnBase ECM solution.
ICAT Achieves ROI With Modern ECM Platform
11/9/2010ICAT increases efficiency and agility with Thunderhead enterprise content management solution.
MMG Leverages Comparative Rating Solutions to Drive Growth
8/27/2010Maine Mutual Group powers growth by building out a service-oriented architecture and providing its independent agent network with comparative rating engines.
AAA Auto Club Group Modernizes Its Claims Platform
8/11/2010AAA Auto Club Group streamlines processes and improves the customer experience with a modern claims system.
Infinity Insurance Provides Independent Agents With Cloud Cover
7/14/2010Infinity empowers its distribution force and competes with larger insurers by providing its independent agents with cost-effective access to industry-leading SaaS sales and management tools.
SafeAuto Taps Application and Web Performance Management to Boost the Bottom Line
5/20/2010By leveraging Compuware application and Web performance management tools to tune systems, SafeAuto Insurance reduces downtime and improves the end user experience.
SaaS Saves CareFirst $200,000 Annually With Online Enrollment
5/20/2010Mid-Atlantic Blue plan CareFirst improves accuracy and slashes nearly $200,000 in annual costs when its brokers begin completing enrollment tasks online using the SaaS-based platform by Benefitfocus.
Ohio Mutual Takes a Bite Out of Policy Admin Transformation
4/8/2010After migrating to CSC’s POINT IN platform, Ohio Mutual Insurance Group successfully presses the vendor for incremental releases to enable ‘bite-size’ modernization.
New Policy Admin System Fuels Trust-Based Pay-as-You-Drive Launch
3/25/2010Sydney-based Real Insurance is the first to market, worldwide, with trust-based PAYD coverage thanks largely to a new policy admin suite.
Pacific Life Saves $1.1 Million With IT Services Management
3/24/2010Pacific Life Insurance reaps $1.1 million in savings by embracing the ITIL best practices framework and deploying BMC's IT services management suite.
Permanent General Moves E-Mail Archiving to the Cloud
1/25/2010Permanent General Assurance Corp. improves business continuity and reduces e-discovery risk by tapping Mimecast software-as-a-service solution for archiving, continuity and disaster recovery.
Homesite Adopts VOIP for Call Center Operations
11/16/2009Homesite Insurance Group achieves efficiency and sales goals by automating call center operations with Echopass' IP telephony-based Contact Center On-Demand.
Hosted Policy Admin System MUSIC to Startup's Ears
7/21/2009Startup Montpelier US Insurance achieves its ambitious launch goals by adopting OneShield's Dragon policy administration system.
SPARTA Reduces Re-Keying Headaches
5/15/2009SPARTA Insurance reduce re-keying inefficiencies with a policy platform from LexisNexis Insurity.
PacificSource Taps File Virtualization to Migrate Files
5/15/2009PacificSource Health Plans streamlines file migration and improves network availability with F5 Networks' file virtualization appliance.
Address Verification Solution Helps Consumers Insurance Cut Costs
2/17/2009Consumers Insurance cuts premium leakage, reduces operating costs and improves customer satisfaction with Experian QAS' address verification solution.
SUA Establishes Hands-Off Data Center
1/22/2009Specialty Underwriters' Alliance leverages process automation software from Advanced Systems Concepts to establish a hands-off data center.
OneAmerica Eliminates Password Frustrations With Single Sign-On
1/21/2009OneAmerica boosts productivity and reduces risk with Imprivata's single sign-on identity and access management appliance.
GEHA Taps Network Access Control to Close a Security Loophole
12/9/2008Government Employees Health Association boosts security with Nevis Networks' Network Access Control appliance.
Ullico Overhauls Insurance Framework With ISCS
12/9/2008Ullico simultaneously overhauls antiquated systems and re-enters commercial markets by tapping ISCS' Web-based policy administration system.
Medmarc ’AutoMates’ Processes
11/5/2008Medmarc eliminates manual IT interventions enterprisewide with Network Automation's AutoMate process automation solution.
ILM Group Virtualizes Data Center With Compellent and VMware
11/5/2008ILM Group revolutionizes infrastructure management by combining a Compellent SAN with VMware's server virtualization software.
Pinnacol Improves Pricing With Valen's Predictive Analytics
11/5/2008Pinnacol Assurance partners with Valen Technologies to develop a predictive analytics solution and improve policy pricing.
Frederick Mutual Harnesses Watchdog for Policy Processing
9/5/2008Frederick Mutual harnesses Blue Cod Technologies' Watchdog to slash manual renewal processing by 95 percent.
AIG Private Client Group Diagnoses SOA Glitches With BMC Solution
8/19/2008AIG Private Client Group speeds diagnosis of system glitches by deploying BMC's problem resolution tool.
Main Street America Group Dumps Legacy Claims Applications for Guidewire
8/5/2008After attempting to rebuild legacy systems, The Main Street America Group adopts Guidewire's ClaimCenter for streamlined claims management.
Enterprise Content Management: Insurers Aim to Connect the Silos
7/11/2008A project-oriented approach to enterprise content management has solved immediate needs for many insurers. Now, the paradigm is shifting.
Arch Reinsurance Automates Hardware Management With Ecora
7/8/2008After a few tries, Arch Reinsurance finally automates hardware monitoring with Ecora and closes security loopholes.
Infinity Automates Claims Management With SPSS
5/23/2008Infinity develops a scoring system and uses SPSS' predictive analytics tool to automate claims management.
Nationwide Consolidates Finance Data
2/6/2008Nationwide taps old tech partners and new friend Kalido to create a single financial data platform.
Univé Deploys AmberPoint SOA Management Tool
2/6/2008Univé untangles SOA interdependencies with a new breed of specialized management tools.
HEMIC Streamlines Enterprise Data Protection with Data Domain Appliances
1/7/2008Data Domain's enterprise storage technology brought Hawaii Employers' Mutual enterprise-class greater productivity and data security, and previously unaffordable business continuity capabilities.
GuideOne Insurance Chooses Infogix Assure Audit System
1/7/2008GuideOne's search for an audit control reporting tool leads back to a familiar partner -- Infogix.
Lombardi Powers Aflac Service-Related BPM Effort
1/7/2008Aflac achieves greater customer service efficiency through using Lombardi Software's Teamworks to automate manual business processes.
Nationwide Gets More From Its Infrastructure With Less Investment
12/6/2007Nationwide deploys HyPerformix to drive up infrastructure performance and application response times.
Kanawha HealthCare Automates Data Queries With D2Hawkeye
11/12/2007Kanawha HealthCare automates data mining, saving clients millions and improving care.
York Fire & Casualty Insurance Adopts iter8 Solution
9/5/2007York Fire & Casualty Insurance maintains a competitive edge by adopting iter8's exception-based underwriting technology.
Mercer Insurance Group Streamlines With EqualLogic
9/5/2007Mercer leverages cost-effective Ethernet technology to unify disparate systems and streamline disaster recovery processes.
Infinity Insurance Deploys Top Layer Networks IPS
8/10/2007Infinity plugs in Top Layer's IPS and unmasks the source of network disruptions.
HumanaOne Teams Up With Molecular For Web Site Overhaul
6/20/2007Humana division selects internet consulting firm Molecular to give their outdated site a revamp, boost sales, and help consumers make confident decisions.
Ohio National Implements Vignette's Next-Generation Web Solution
5/22/2007Seeking to upgrade its aging extranet, Ohio National chose Vignette's integrated portal and content management for its range of functionality and ease of deployment.
You've Got (too Much) Mail
4/4/2007After overcoming early implementation hurdles, USHealth Group solves e-mail archiving logjam and defers additional server investments.
Virtual Success
4/4/2007To enable worldwide growth, Beazley Group overhauls its IT infrastructure and maximizes resources by implementing virtualization technologies.
Checking the Lists
4/4/2007Baloise Holding leverages acumen gained in the banking industry to select Norkom's anti-money laundering solution and thwart terrorists.
Northeast Delta Dental Deploys EMC Corporation DiskXtender Software and Centera Content Addressed Storage
3/9/2007EMC information lifecycle management technologies rescue Northeast Delta Dental from an otherwise unmanageable upsurge in claims content.
Little Engine That Could
2/5/2007SAIF leverages AppWorx capabilities to perform the work of a dozen separate applications.
Swimming With Sharks
2/5/2007IDP's AgentXpress Web-based policy servicing solution helps regional carrier Commercial Mutual Insurance keep pace with industry giants' agent-interface capabilities.
Unblocking Traffic Jams
1/5/2007Adopting a centralized project management solution eliminates IT bottlenecks and drives up efficiency for Great-West Life & Annuity.
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