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Pohjola Insurance Selects Guidewire ClaimCenter

The Finnish non-life insurer began the implementation in August with its auto division.

Helsinki, Finland-based Pohjola Insurance began implementing San Mateo, Calif.-based Guidewire's ClaimCenter in August with its auto business.

Pohjola Insurance is seeking to further enhance promptness and improve customer satisfaction in the claims area, the company says in a statement. It will upgrade its claims settlement processes and over time will consolidate its multiple claims systems on Guidewire's platform.

"We have completed a thorough review of claims system vendors and solutions, and have found Guidewire and its ClaimCenter system to be the best match for our company and our needs," Pauli Sarelius, EVP of claims for Pohjola Insurance, says in a statement. "We expect ClaimCenter will evolve with our business and will help us deliver the flexible, efficient, customer-focused claims service our customers want."

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

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