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United Heartland Makes Two Claims Promotions

Jane Ische becomes director of claim strategy, while Lee Zubec becomes director of field claims.

New Berlin, Wis.-based workers' compensation carrier United Heartland, which named a claims exec president early last year, has made two promotions within its claims department.

Jane Ische has been named director of claim strategy. She had been manager of claim operations. The University of Wisconsin graduate, who has been with United Heartland for 15 years, will implement a client service/management strategy.

Lee Zubek, a former regional claims manager, has been promoted to director of field claims. She is responsible for managing core claims handling.

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

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