Insurance & Technology is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Management Strategies

09:45 AM
Connect Directly

USAA Names COO Parker Next CEO

The former head of the company's P&C business will take over following Joe Robles' 2015 retirement.

With USAA CEO Joe Robles set to retire in February of next year, the Board of Directors at the veterans' financial services company has selected a successor.

Stuart Parker, currently the company's COO, will take over as CEO after Robles retires, USAA announced this week.

“Having worked with Stuart for many years, I know he’s ideally suited to lead USAA forward,” Robles said in a statement. “Stuart was instrumental in building USAA’s financial advice capabilities, growing our flagship P&C line of business, and then managing our financial, strategic and operational planning. He’s also a veteran and a military spouse. He knows what it means to serve.”

Parker joined USAA as an employee in 1998 and gained notoriety in the company by leading the development of USAA’s Financial Planning Services organization. He then led its P&C insurance group from 2007 to 2012 before ascending to CFO and then COO.

[USAA CIO: How to build a great insurance IT workforce]

“After serving USAA’s membership in numerous capacities for the past 16 years, I’m deeply honored and humbled to be selected to lead this great organization,” Parker said in a statement.

Succeeding Parker as COO will be Carl Liebert, who currently serves as USAA Capital Corporation president. Liebert, a Navy veteran and former member of the USAA Board, was the former CEO of 24 Hour Fitness before coming to USAA.

“Carl’s strong leadership has facilitated great momentum and collaboration among our banking, investment and real estate companies over the past year,” said Robles. “I’m personally excited about his leadership of all of USAA’s businesses and our member service functions to serve our military families even better.”

Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio

Register for Insurance & Technology Newsletters