6 Life Insurance Customer Experience Leaders
2. The Principal: Public education resources
Corporate Insight only recently added The Principal to its list of companies, but the carrier impressed quickly, Andrade says. "They not only provide easy access to their planning center, but they have a video series, which talks about life insurance products in general and also talks about one of their life insurance products," she explains. "They also have a very good selection of calculators, and they're all offered in one specific section."
Nathan Golia is senior editor of Insurance & Technology. He joined the publication in 2010 as associate editor and covers all aspects of the nexus between insurance and information technology, including mobility, distribution, core systems, customer interaction, and risk ... View Full Bio
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